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Digital empowerment for clinics

Our goal is to ensure that everyone—regardless of background—has access to the Tidepool ecosystem and the tools they need to achieve better outcomes.

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Equity at the heart of diabetes innovation

The TLCP is designed to empower clinics that serve underserved communities but lack the financial resources to invest in digital solutions. Through this program, we provide complimentary access to Tidepool+ features and functionality, helping clinics deliver the highest standard of care to their patients who need it the most.

What participating clinics receive

Enhanced security controls

Single Sign-On (SSO) support gives your clinic tighter access control to patient data, aligned with your existing IT security policies.

Population health management

Dashboards and filters enable population-level interventions, helping care teams improve outcomes and deliver value-based care.

Custom patient tagging

Easily identify, track, and monitor specific patient groups—for in-clinic visits, virtual care, or ongoing remote patient monitoring.

Patient upload reminders

Automated reminders engage patients who haven’t uploaded device data recently, ensuring information is ready for appointments.

Prioritized support

24/7 library of guides + a real person providing support during clinic hours.

Custom onboarding

Work 1-on-1 with our Clinic Success team for tailored onboarding and training, designed to support each provider type in your health system.

Custom BAAs

We provide Business Associate Agreements that meet your compliance and operational needs, ensuring HIPAA-aligned partnerships.

Centralized access management

Assign, manage, and audit user roles across your organization—keeping access to sensitive data secure, streamlined, and fully under your control.

We know how stretched clinic teams are, so we’ve made the process very lightweight — just a short application form or a quick ~15-minute call.

Together, we can expand access to the diabetes tools everyone deserves.